LEGAL & PRIVACY
Privacy Policy
Learn how we collect, use, and protect your information.
- This Privacy Policy ("Policy") describes how Reservago Technologies Co. ("RESERVAGO TECHNOLOGIES", "we", "us" or "our") collects, protects and uses your Personally Identifiable Information ("Personal Information").
- This Policy applies to the reservago mobile application and any of its products or services (collectively, "reservago Application" or "Service(s)").
- It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
- This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
- When you open the reservago Application, our servers automatically record information that your device sends.
- This data may include:
- • Your device's IP address and location
- • Device name and version
- • Operating system type and version
- • Language preferences
- • Information you search for in the reservago Application
- • Access times and dates
- • Other usage statistics
- You can visit the reservago Application without revealing your identity or any Personal Information.
- If you wish to use certain features, you will be asked to provide Personal Information such as:
- • First Name and Last Name
- • Mobile Number
- • Email Address
- We receive and store any information you knowingly provide when you:
- • Create an account
- • Publish content
- • Make a booking or purchase
- • Fill any online forms in the reservago Application
- You may choose not to provide Personal Information, but some features may not be available. Contact us if you are unsure what information is mandatory.
- You are able to access, add to, update and delete certain Personal Information about you.
- The information you can view, update, and delete may change as the reservago Application or Service(s) change.
- When you update information, we may maintain a copy of the unrevised information in our records.
- Some information may remain in our private records after your deletion of such information from your account.
- We will retain and use your Personal Information for the period necessary to:
- • Comply with legal obligations
- • Resolve disputes
- • Enforce our agreements
- We may use aggregated data derived from your Personal Information after you update or delete it, but not in a manner that identifies you personally.
- Once the retention period expires, Personal Information shall be deleted. Rights to access, erasure, rectification and data portability cannot be enforced after this period.
- Any information we collect may be used to:
- • Personalize your experience in the app
- • Improve the reservago Application
- • Improve customer service and respond to queries
- • Process transactions securely
- • Send notifications such as password reminders and updates
- • Send newsletters (with your consent)
- • Run and operate the reservago Application and Service(s)
- Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding traffic and usage — not to identify any particular user.
- For services requiring online payment, we request Debit or Credit card or other payment account information.
- Payment information is used solely for processing your transaction.
- Your purchase transaction data is stored only as long as necessary to complete the transaction — after which it is deleted.
- All direct payment gateways adhere to the latest PCI Security Standards, managed jointly by brands like Benefit, Visa, and MasterCard.
- Sensitive data exchange happens over a SSL secured channel, encrypted and protected with digital signatures.
- The reservago Application complies with PCI vulnerability standards to create the most secure environment possible for Users.
- We may contract with other companies to provide certain products and services.
- These service providers are not authorized to use or disclose your information except as necessary to:
- • Perform services on our behalf
- • Comply with legal requirements
- We only share Personal Information with third parties whose privacy policies are consistent with ours, or who agree to abide by our policies.
- Our service providers are given only the information they need to perform their designated functions.
- We do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
- We do not knowingly collect any Personal Information from children under the age of 13.
- If you are under 13, please do not submit any Personal Information through our Application or Service(s).
- We encourage parents and legal guardians to monitor their children's Internet usage and help enforce this Policy.
- Children should never provide Personal Information through our Application without parental permission.
- If you believe a child under 13 has provided Personal Information to us, please contact us immediately.
- You must also be old enough to consent to the processing of your Personal Information in your country.
- Remarketing: We may permit certain third-party companies to help us tailor advertising that may be of interest to users.
- These companies may collect and use data about user activities in the reservago Application.
- They may deliver ads that place cookies and otherwise track user behavior.
- Advertising: We may display advertisements within the reservago Application.
- We may share aggregated and non-identifying information about our users with certain advertisers.
- We do not share personally identifiable information about individual users with advertisers.
- In some instances, aggregated data may be used to deliver tailored advertisements to the intended audience.
- Affiliates: We may disclose information about you to our affiliates to offer you related or additional products and services.
- Any information provided to our affiliates will be treated in accordance with the terms of this Privacy Policy.
- External Links: The reservago Application may contain links to websites or apps not owned or controlled by us.
- We are not responsible for the privacy practices of such websites, apps, or third parties.
- We encourage you to read the privacy statements of each website or app that may collect Personal Information.
- We secure your information on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.
- We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information.
- However, no data transmission over the Internet or wireless network can be fully guaranteed.
- By using the Application, you acknowledge that:
- • There are security and privacy limitations of the Internet beyond our control
- • The security, integrity, and privacy of information exchanged cannot be fully guaranteed
- • Any information may be viewed or tampered with in transit by a third party, despite best efforts
- In the event we become aware that the security of the Application has been compromised, we reserve the right to take reasonably appropriate measures, including investigation and reporting.
- Potential events include but are not limited to: security attacks or fraud.
- We will cooperate with law enforcement authorities where required.
- In the event of a data breach, we will make reasonable efforts to notify affected individuals if:
- • There is a reasonable risk of harm to the user as a result of the breach
- • Notice is required by law
- We will notify you via:
- • A notice posted in the reservago Application
- • An email to your registered address
- • Our social media accounts
- We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process.
- Disclosure may also occur when we believe in good faith that it is necessary to:
- • Protect our rights
- • Protect your safety or the safety of others
- • Investigate fraud
- • Respond to a government request
- In the event of a business transition (e.g., merger, acquisition, or sale of assets), your user account and Personal Information will likely be among the assets transferred.
- We may update this Privacy Policy from time to time at our discretion.
- We will notify you of any material changes to the way we treat Personal Information.
- Notification methods may include:
- • An email to your registered address
- • Other contact information you have provided
- • An in-app notification
- Any updated version will be effective immediately upon posting unless otherwise specified.
- Your continued use of the Application after the effective date constitutes your consent to those changes.
- We will not, without your consent, use your Personal Data in a materially different manner than what was stated at collection time.
- By using the reservago Application or its Service(s), you acknowledge that you have read this Policy and agree to all its terms and conditions.
- You agree to be bound by this Policy.
- If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the reservago Application and its Service(s).
- If you would like to understand more about this Policy or wish to contact us concerning any matter relating to your individual rights and Personal Information, you may reach us via:
- • Contact form available in the reservago Application
- • Email: contact@reservago.app
- • Phone: (+973) 38373838
Related policies
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